Q: Is your blanket a receiving blanket? A swaddle? A crib blanket?
A: All and none of the above! We believe a baby blanket should simply be a blanket for your growing baby. So our blanket can be used as a swaddle from the baby’s first days and weeks. It can add additional warmth in a car seat or stroller. It can be used for tummy time and in the crib as your baby grows. It can be the comfort blanket your child takes to his or her first day of preschool. And heck, it’s a great lap blanket for moms and dads — and our parent customers tell us they secretly cuddle with our blankets when their babies aren’t looking!
Q: Where and how is your blanket made?
A: We knit our blankets ethically and sustainably in the United States. We have partnered with one of the finest knitters with over 30 years of experience in New York City and Scotland. Our blankets are knit using some of the most advanced technology in the industry, and each one is meticulously finished by hand by a skilled craftsman.
Q: Can I order a blanket as a gift? Do you offer gift-wrapping? Can I include a gift message?
A: Yes, absolutely! Our blankets are already wrapped and ready to be gifted. Once you have added an item to your cart, on the Cart page, check the box to indicate that this is a gift and include an optional gift message. Your order will be shipped directly to your gift recipient with a gift receipt, as well as a gift card with your message if you provide one.
Q: How quickly will I receive my order?
A: We work hard to get your order to you as soon as possible. Unless otherwise indicated on the product page, your item(s) will ship in 1-2 business days and will be delivered via USPS Priority Mail to U.S. addresses. In your shipping confirmation email and on your account page, you will find a tracking number.
Q: Can I make a return or exchange?
A: We stand behind our products 100%. If you are not happy with your item, please contact us at info (at) kokosnest.com with the subject line Return or Exchange and we will work hard to make it right!
Q: How much does shipping cost?
A: We offer $5 flat rate shipping to destinations in the U.S.
Q: Do you ship internationally?
A: We offer $25 flat rate shipping to international destinations via DHL. Duties and fees may apply.